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  • Do you ship directly from Brasil?
    FCL roasters are served by Lucatelli Imports e Exports LTDA from The Port of Santos in Brasil. LCL roasters are served by Lucatelli Coffee LLC in the USA.
  • Do you offer volume discounts?
    Yes. Please contact us for discounts on full pallets and containers.
  • Is your coffee organic?
    Yes, it is organically grown. Our farming partner even makes their own compost. However, it is not certified USDA organic because the cost of doing so is problematic and the return on investment for certification is prohibitive.
  • Can I get a discount on my first order?
    Sure! Get $100.00 off on your first order over $1,000 before shipping. Just use coupon code NEWBY1000 at checkout or mention it when you contact us to order.
  • How much is shipping?
    Request a customized quote, including shipping. Lucatelli can save almost every roaster money because our supply chain is simpler, our overhead is lower, our inventory is deeper (not wider), and we aren't greedy so we take small margins and go for long-term relationships. If your roastery is in a remote location, and you need a bag or two at a time, you might get a better value if you buy from one of the "free shipping" suppliers. Otherwise, buy from Lucatelli if you want greater value. BRICS and EU countries may prefer to buy directly from our Brasilian-owned and operated company, Lucatelli Imports e Exports LTDA, which ships directly from Brasil worldwide. Request a quote.
  • What is your minimum order?
    1 bag of 30kg or 66.2 pounds.
  • What are your payment terms?
    30 days with approved credit.
  • Is your coffee sustainably grown?
    Absolutely. Our farming partners have been named Most Sustainable Coffee Farm in Brazil in 2023. This is significant because there are more than 230,000 coffee farms in Brazil. You can read more about our farming partners Labareda and Fazenda Bom Jesus HERE
  • What is your maximum order?
    Whatever you require. A credit application is required for orders over 10,000lbs.
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